You can order your repeat prescriptions in the following ways:
- Online - Ask at reception if not already signed up
- Email - Send to firstname.lastname@example.org
- In Person - Post slip in box in reception or speak to the receptionist
- Telephone – Call the surgery between 10:30am-12pm and 1:30pm-2:30pm, Monday to Friday
- Post - Post your request slip to the surgery address
We are working alongside Community Pharmacies who are no longer able to order on your behalf. You can still collect your medication from your nominated Pharmacy and they will still be able to deliver your medication to you if you have signed up to their service. We can also send your prescription direct to the pharmacy electronically once complete. For more information regarding collection or delivery of your medication please contact your chosen Pharmacy. If you change your nominated pharmacy it may help for you to let the surgery know too.
Prescriptions can be collected after 10.00am in the morning. If you are seeing a GP or nurse the day you expect to collect a prescription you will be able to collect them when you come for your appointment regardless of whether it is before 10:00am, so long as it is ready. We have politely asked pharmacies to collect after 11:00am to avoid congestion for patients earlier on.
Please allow 48 hours for any repeat medication. If your prescription is put in after 2.00pm it may not be processed until the following day, eg if put in after 2.00pm Monday it may not be ready until Thursday morning.
Repeat Prescriptions Online
The Practice is pleased to provide patients with access to its Clinical System via a Secure Web Interface.
You can request repeat medication on line. To do this you need to register with the practice and obtain a password to enable you to access this service. Once your registration account is created you will need to come into the surgery with your passport or driving licence so that your account can be activated you will be able to use the system to request repeat medication as required. Please complete an application form available from reception.
For more information about Patient Access please click here.
If you already have your password then you can click the link below to access Patient Access.
Sign in to Patient Access
Acute Prescription Requests
We do accept requests for medication that may not be on your repeat medications list but this is up to the GP whether he can give. Please give as many details as possible to the receptionists when asked so that the doctor is able to make a better judgement on whether he can prescribe the requested items without seeing you. Should the doctor decline the request and want to see you instead please bear in mind that it is the doctor making this decision and not the receptionists. We ask patients to give us 48hours to process these requests the same as we do with repeat prescriptions.
New Patients Prescribing Policy
The doctors in this Practice only prescribe short courses of the following drugs in exceptional circumstances due to their addictive nature:
If you wish to join the Practice and are currently taking one of more of these drugs you will be asked to consent and participate in a planned reduction programme - you will receive full support from the Practice.